What time do we check-in?
Check in time is 1.30pm (unless otherwise stated). Check out time is at 11:30am. If you have a night-flight please let us know. We can arrange for you to stay at the farmhouse till late afternoon if there are no other immediate bookings.

Do you recommend a car during our stay in Gozo?
Amenities are very close. A supermarket is situated just a few meters away from the farmhouse while you can also visit the village centre (5 minutes by walk) where you will find a large selection of restaurants, bars and other amenities. But unless you are planning to stay in Xaghra, we strongly recommend that you rent a car during your stay. It is definitely the best way to explore the beautiful island of Gozo.


What are the rental rates?  Do you offer long-term stay?
Rates are seasonal and depend on the number of persons staying in the farmhouse and your length of stay. You can check the latest rates and offers by clicking here. Long term rental is also considered and, once again, rates vary according to your length of stay. Always contact us for an exact quotation.

What is included in your quoted prices?
Change of linen every week,  free pool maintenance plus all water/electricity and gas expenses. For those staying more than 7 nights, they will also receive a free welcoming food pack.
 

After the booking is confirmed, when and how do we pay?
When a booking is confirmed from both sides, a deposit of 20% is to be paid so that your accommodation is reserved for the requested dates. The rest of the balance is settled upon your arrival. Please always check and confirm the availability of the farmhouse before sending any deposit.

Deposit can be transferred either online via our secure Paypal payment system (by clicking the "Pay Now" button below) or by cheque payable to 'Stellies Grima' and sent by post on the following address:

Stellies Grima,
72, Narcis Street,
Xewkija Gozo,
MALTA

How does PayPal Work? Is PayPal secure?
PayPal is a company that enables anyone with an email address to send and receive online payments safely, easily and quickly. click here to learn more about PayPal

Can you prepare a starter pack for us on arrival?
Food packs can be prepared according to your specifications by ourselves at an extra charge. For those staying more than 7 nights, we will provide it free of charge.


If we have any problems or need an extra service during our stay, who will be our contact person?
The housekeepers will give you their contact details upon arrival. They will be glad to assist you throughout your stay.

Is the pool in freshwater or salt water?
The pool is regularly maintained with fresh water. A free pool maintenance service is offered once a week.
 

If we cancel our booking do we get a refund?
Sorry but the deposit is not refundable.


Are we allowed to bring pets with us?
No pets are allowed at the accommodation place.
 

Can we increase the number of persons who will stay with us at the farmhouse after the bookings are confirmed?
If you wish to increase the number of persons who will be staying at the farmhouse please inform us beforehand. Always remember that the maximum number of persons allowed is 12.

Do you organise transfers/car hire?
Just book your flights and send flight details and we will organise all the rest for you. 

I am finding it difficult to understand the exact location of the farmhouse. Is it possible to provide assistance on directions?
If you are coming by car, taxi or bus, we would be glad to meet with you at the Xaghra's main square (Piazza) and guide you to 'Ta Cikka' farmhouse. A bus stop stage is located just 10 meters away with direct route service to Victoria, Marsalforn, Ramla Bay and Mgarr Harbour. Please visit  www.arriva.com.mt/gozo-routes for further information.

You can also click here to open our Direction Map for further details.  If you get lost, always ask for directions to 'Nazzarenu Church' which is located adjacent the farmhouse.